Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Introduction

Welcome to Gymmyu ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management application and services.

By using Gymmyu, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, username, and password
  • Profile Information: Profile photos, address, date of birth, and other details you choose to provide
  • Gym Information: Gym name, location, contact details, photos, and business information (for gym owners)
  • Payment Information: Payment method details, transaction history, and billing information (processed securely through third-party payment processors)
  • Health & Fitness Data: Workout schedules, diet plans, membership details, and fitness goals

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Usage Data: How you interact with our app, features used, pages visited, and time spent on the platform
  • Location Data: GPS location, IP address, and location-based services (with your permission)
  • Log Data: Access times, pages viewed, app crashes, and system activity

2.3 Information from Third Parties

We may receive information about you from third-party services, such as:

  • Payment processors (Razorpay) for transaction processing
  • Social media platforms if you choose to connect your account
  • Analytics and advertising partners

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our gym management services
  • Account Management: To create and manage your account, process transactions, and send service-related communications
  • Personalization: To personalize your experience and provide content and features relevant to you
  • Communication: To send you updates, newsletters, promotional materials, and respond to your inquiries
  • Analytics: To analyze usage patterns, improve our services, and develop new features
  • Security: To detect, prevent, and address technical issues, fraud, and security threats
  • Legal Compliance: To comply with legal obligations and enforce our terms of service
  • Business Operations: To conduct business analytics, research, and development

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Payment processing (Razorpay)
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support services
  • Email delivery services

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Public Information

Information you choose to make public (such as gym listings, reviews, or public profiles) will be visible to other users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of sensitive information
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through certified payment gateways

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt-out of marketing communications and certain data processing activities
  • Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at gymmyu247@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links and Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe.

Last Updated: January 2025

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